CEU and Training Courses

These classes are tailored for a diverse audience, including Board-Certified Behavior Analysts, Registered Behavior Technicians, ABA Therapists, and aspiring Registered Behavior Technicians. Participants in these comprehensive virtual courses will engage with content delivered by expert speakers, enhancing their professional development. Upon completion of each class, participants will receive a certificate, underscoring Bierman's commitment to high-quality, specialized education in the field of behavior analysis.

These courses were created to support Bierman STARS (Sharing Training for Autism Related Services).

Navigating Difficult Feedback: A Guide to Supervising with Accountability and Empathy

Navigating Difficult Feedback: A Guide to Supervising with Accountability and Empathy

Includes a Live Web Event on 10/22/2025 at 2:00 PM (EDT)

Navigating Difficult Feedback: A Guide to Supervising with Accountability and Empathy

Date: Wednesday, October 22
Time: 2-3 pm EST
CEU Credits: 1 Supervision CEU
Cost: Free
Presented by: Kelsey Helsper, MA, BCBA, LBA, Director of Team Lead Training

Course Description:

Delivering constructive feedback is a cornerstone of effective supervision—but when the conversation gets tough, even seasoned leaders can struggle. This CEU provides a practical, research-informed framework for addressing challenging supervisory moments with confidence, clarity, and compassion.

Participants will explore how to create a supportive feedback culture, use structured conversation strategies, and balance empathy with accountability to drive meaningful behavior change. Through real-world scenarios and actionable takeaways, this session equips BCBAs with tools to foster growth and maintain strong, ethical supervisory relationships.

Whether you’re supervising RBTs, mentoring trainees, or leading a clinical team, this CEU will help you tackle hard conversations and support professional development in a way that builds trust, strengthens performance, and aligns with BACB supervision standards.

Learning Objectives:

By the end of this course, participants will be able to:

  • Describe characteristics of effective and ethical feedback
  • Implement a four-step structure for delivering difficult feedback
  • Recognize and manage emotional responses during challenging conversations
  • Identify techniques that balance empathy and accountability in supervision
  • Apply strategies for developing a feedback-forward clinical culture


Kelsey Helsper, BCBA (Moderator)

Bierman Autism Centers

Kelsey began her career in ABA in 2013. She received a Bachelor’s degree in Elementary Education & Learning and Behavior Disorders from Bellarmine University and went on to complete her Master’s in Applied Behavior Analysis at Ball State University. Throughout her career, she has fulfilled many roles, providing 1:1 therapy to clients, training staff and caregivers, and designing programming for a variety of clients. She has worked in clinic, community, and home-based settings with individuals ranging in age from 18 months to 12 years old. Kelsey enjoys spending time with her family in her free time, hiking, cooking, and traveling.

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Navigating Difficult Feedback: A Guide to Supervising with Accountability and Empathy Webinar
10/22/2025 at 2:00 PM (EDT)  |  60 minutes
10/22/2025 at 2:00 PM (EDT)  |  60 minutes
You must register to access.
Navigating Difficult Feedback: A Guide to Supervising with Accountability and Empathy Survey
3 Questions
3 Questions Thank you for attending the webinar Please take a moment to fill out the survey below.
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Navigating Difficult Feedback: A Guide to Supervising with Accountability and Empathy Certificate
Live Viewing: 1.00 Supervision credit and certificate available
Live Viewing: 1.00 Supervision credit and certificate available
You must register to access.