Frequently Asked Questions
What can I do on Bierman Autism Center’s CEU platform?
Register for Upcoming and On Demand CEU courses
I am a Bierman Autism Centers employee. Do I have to create a new login to access information on this platform?
Yes. All employees and non-employees must register on the platform.
I am not a Bierman employee. Can I access courses and recordings through this platform?
Yes. You will need to create a profile (if you do not already have one) to register for an Upcoming or On Demand CEU course. All CEU courses are $10 per course.
What content is free?
All CEU courses are free of charge to employees of Bierman Autism Centers. Courses are $10 for non-employees.
I am a Bierman Autism Centers employee, and the course is not listed as free to me.
Bierman Autism Centers employees have a coupon code you should have received from your team. You can also find the coupon code on the Employee Intranet Site.
How do I access content through this platform?
Browse the catalog to view upcoming Live and On Demand courses. Then click the "Register" button to pay for your selected content. You must create a profile (if you do not already have one) to register for a webinar, course, or event.
How do I register for an upcoming webinar?
Bierman Autism Centers may register for upcoming webinars for free using the coupon code, while non-employees may register for CEU courses for $10. Click the "Register" button on the course’s page to register. Once registered, you will receive an email confirmation that contains access information. You may also view the courses you registered for in your dashboard.
I could not attend a live CEU course; when will the recording be available?
CEU recordings are posted to Bierman Autism Center’s platform within 24 hours of the live event.
Can I cancel my registration and request a refund for webinars and recordings?
Please contact CEUS@BiermanAutism.com for assistance
Can I register someone else on this platform?
You may only register yourself for any event or recording on Bierman Autism Center’s platform.
Can I cancel my registration for courses and other live programs?
Please contact CEUS@BiermanAutism.com
What are the system requirements for accessing a webinar?
All eLearning users must access on-demand recordings and live events from an up-to-date web browser (e.g., Google Chrome, Safari, Firefox, and Microsoft Edge) that supports HTML 5.
How is content organized? How do I find a specific course, webinar, etc.?
Currently, Bierman Autism Centers platform hosts CEU courses (live and on-demand). Registration for upcoming events will take place through this platform as well. You may use the search/filter options to view different content types, view content by Bierman Autism Centers, or use the keyword search to look for specific content.
How long will On Demand CEU recordings be available on the platform?
Recordings will be available for two years after their recording date.
How long do I have to watch a CEU recording after purchasing it?
After purchasing a CEU recording, you have 182 days (approximately 6 months) from the date of purchase to watch the recording.
How long will I have to complete a self-paced course?
Course registrants have one year to complete the course.
How is an On Demand course different from a live event?
Course registrants can start and move through the course at their own pace–pausing throughout–as they choose. Live events are of limited duration with a designated start date and time.
What should I do if I do not pass a quiz?
If you do not pass the quiz, email firstname.lastname@example.org. Learners that do not pass the quiz after three attempts will not receive credit for the CEU.
How can I access my certificate of completion?
Once you have completed a course, you may download and print your certificate of completion by going to the course and clicking on the "Certificate" button.
Do I have to finish the entire course to access the certificate of completion?
Yes, you must complete the entire course to access a certificate.
If I have other questions that were not addressed in this FAQ, who should I contact?
Please contact CEUS@BiermanAutism.com
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